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If your parcel is damaged upon delivery, then contact the original sender within 7 days of receiving your parcel. You can only submit a complaint to our customer service as the sender. It is best to do that via the online form at the bottom of this page.
Please contact us.
Monday - Friday :08.00 – 12.3013.00 – 18.00
Saturday :09.00 – 13.00
Zonal rate. Waiting time varies.
Recommended option. Resolved swiftly and efficiently.
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