Online shopping outside the EU: what do you need to know?

Online shopping outside the EU?

New import charges on all shipments

Online shopping outside the EU? Go ahead!

On 1 July, the European Union introduced new customs rules for online purchases from outside the EU. We assume that most major non-European webshops are compliant with the new EU regulations by now. So you can continue shopping there with peace of mind, without the risk of extra costs. And you can easily check: if your shopping basket shows that VAT is included, then it’s safe!

    Shop in a registered webshop

    Non-European webshops can register with the EU to settle VAT and import charges in advance. Make as many of your purchases as possible from these registered webshops. That way, not only is the process smoother but you also pay less.


    Tip: registered webshops will always state in your shopping basket whether VAT is included.

    Suppose you purchased a new smartphone case

    More examples can be found on the website of FPS Finance.

    Suppose you purchased a new smartphone case

    Why choose a registered webshop?
    All benefits in a nutshell:

    Registered webshop

     

    A registered webshop has adapted to the new EU legislation and implements the European One-Stop Shop (IOSS) system. The webshop includes the VAT and import charges at sale. How can I recognise an IOSS registered webshop?

    • You know and pay the overall amount on order
    • No additional charges are due when your shipment enters the country
    • Delivery is faster

    Non-registered webshop

     

    A non-registered webshop has not adapted to the new EU legislation. While the purchase price for the items in these webshops may be lower, the VAT and import charges are paid for by the recipient on delivery

    • You have no idea of the surcharges upon delivery
    • You pay the additional charges via the My bpost app when your shipment enters the country
    • Delivery is slower

    Good to know:
    VAT and import charges are always due on shipments with a value in excess of €150.

    VAT and import charges are due anyway? Pay fast and safe with the My bpost app or Track & Trace!

    The webshop didn’t include the VAT and import charges at sale? Easily pay the VAT and import charges online via the My bpost app or Track & Trace. You will always be asked to pay prior to delivery of your shipment.

    1.

    bpost notifies you via the My bpost app, per text, email or letter.

    2.

    For a cost overview go to the My bpost app or the Track & Trace page.

    3.

    Pay with your banking app, your credit card or Bancontact.

    4.

    Done? Then your shipment is presented to customs for inspection.

    5.

    Your order is cleared by customs? Then bpost will deliver your shipment at the earliest opportunity.

    phishing

    Don’t fall for fake emails from bpost

    Optimise your protection against phishing with the My bpost app! Did you receive an email with payment instructions?

      Track, receive, send and pay. All in a single app!

      • Suivez tous vos envois, y compris ceux des autres livreurs.
      • Faites-nous savoir où livrer votre envoi en votre absence.
      • Créez rapidement une étiquette d’envoi si vous souhaitez expédier votre colis vous-même.
      • Payez les frais d’importation en toute sécurité pour les envois provenant de l’extérieur de l’UE.

      Download the My bpost app and discover all the benefits:

      google_play_download app_store_download

      app

      Perhaps you still have one of these questions