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Receive and send the flexible way
Residential
Stay in control of your parcels and registered mail, even if your plans change. Convenient functions that make your life easier, with regular updates.
After paying for the shipping label for your registered mail, you receive it in digital form in the app, online shipping tool and by email. You can print it yourself or have it printed free of charge at a Post Office or Post Point. You simply need to show the digital label to the person at the counter and they will do the rest.
The website where I ordered my parcel says 'free returns', but bpost is still charging shipping fees. Why is that?
FAQResidential
If the counter clerk at your Post Office or Post Point asks you to pay, then the return shipment is not free. Read the terms and conditions for returning parcels on the website of the online shop. Your return shipment is probably an exception to the free returns policy.
Send memorial invitations with care
Residential
Send your memorial invitations with extra priority and care using bpost’s red mourning bag. Follow these 3 simple steps.
To have your letter delivered tomorrow within Belgium, use a prior seal and deliver your prior letter before the last collection in: A Red Letter Box. You will find the time of the last collection on the letterbox. A Post Office or Post Point. You'll find the time of the last collection in each office.
Do I have to prove why I am sending money?
FAQResidential
The counter clerk in your Post Office will ask why you are sending money.
How do I prepay my international registered mail?
FAQResidential
Your international registered mail is a priority shipment so you need the following stamps: a Priority stamp for the correct destination (Europe or World) a stamp for Registered Mail You can calculate the price of your international shipment with our price calculator. Not sure which stamps you need? Ask an employee in your Post Office or Post Point.
Can I send money to a Ria office in Belgium?
FAQResidential
Your addressee picks up the money in any Ria agency or Post Office in Belgium.
What is the bpost price to send a parcel abroad?
FAQResidential
If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point.
Are there minimum and maximum amounts?
FAQResidential
You only have to take maximum amounts into account. The counter clerk in your Post Office will tell you those amounts.
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