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Who handles my registered mail abroad?
FAQResidential
Depending on the destination country, your registered mail is handled by a local post operator.
Responsible Disclosure Policy
Residential
Responsible Disclosure Policy
You can send your Mobile Postcard from and to any destination in the world.
Can I continue working on my postcard on another device?
FAQResidential
The design of your postcard is saved in the memory of your smartphone or your tablet. You cannot access it from a different device.
Can I choose the currency?
FAQResidential
Depending on the receiving country, you can choose between euros and the local currency. The counter clerk in your Post Office will tell you which currencies Ria accepts in the destination country.
The advantages of registered mail. Extra certainty with a signed confirmation of receipt.
Can I write the address on my parcel in my own language?
FAQResidential
To speed up the clearance (outside the EU) and delivery of your parcel, it's best to use English, French or an official language in the destination country.
To write an address correctly, follow the international ISO standards. Write the address in English or in an official language of the destination country.
How long will my registered mail remain available after receiving a failed delivery notice?
FAQResidential
Your registered mail remains available in the designated Post Point or Post Office for 15 calendar days. A judicial letter remains available for 8 days.
Can I send money?
FAQResidential
You cannot send money as a parcel; you must send it as registered mail with a declared value. The same applies to valuable objects, jewellery and bearer bonds. You can also send registered mail with a declared value abroad, but only if the destination country offers that service.
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