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Plug & ship
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Effortless professional shipping. Streamlined shipping process with automated labels.
A wide range of send and return options Easily respond to the different needs of your customers around the world
What happens with my personal data in the My bpost app?
FAQ
Residential
We protect your personal data in accordance with international standards and guidelines. You can read about how bpost collects and processes your personal data in the special My bpost app privacy policy. It also sets out who we share your personal data with . We always ask for your consent first. At bpost we do not lease or sell your personal data to other companies without your express consent.
For every shipment, bpost guarantees you a minimum amount in compensation (CMR) in the event of damage or loss, but you can also add the following guarantees: bpack World Business bpack Europe Business bpack World Express Pro bpack @bpost international (pick-up points) bpack World Easy Retour Basic guarantee: compensation up to €500 Optional Included Optional Optional Not available Complementary guarantee: compensation up to €5000 Optional Optional Optional Optional Not available Signed-for delivery Optional Optional Optional Optional* Not available *Delivery against signature for shipments to Parcel Lockers is not possible. Select these options for your international shipments on your shipping platform or configure them in your integrated systems.
How do I know whether a webshop applies the VAT rules (and is therefore IOSS registered)?
FAQ
Residential
Non-European webshops can register with the EU to enable the payment of VAT and import costs in advance in their webshop. Most major webshops such as
, AliExpress, E-bay and Wish
, have already registered. Ali Express Ebay Wish You can easily recognise a registered webshop: if your shopping basket indicates that VAT is included, then you’re safe! That way you avoid: paying unwanted import charges and customs clearance fees; paying VAT on customs clearance fees; waiting longer to receive your shipment. NB: for goods with a value above €150, you will always have to pay import charges as these are not paid by the webshop.
All international shipments are delivered within 10 business days . They may be delivered sooner, depending on the destination and the selected service: bpack World Express Pro Europe: no more than 1-2 business days Rest of the World: 2-5 business days Browse the delivery terms by country Standard services Home delivery worldwide (bpack World Business) in 2-10 business days. Browse the delivery terms by country for bpack World Business (NL) . B2B deliveries in Europe (bpack Europe Business) in 5 business days. Browse the delivery terms by country for bpack Europe Business (NL) . Delivery of your customer returns (bpack World Easy Retour) in 2-5 business days. Browse the delivery terms by country for bpack World Easy Retour (NL) . Delivery to Pick-up points (bpack@bpost international) Delivery to France in 3 business days (Tuesday to Saturday) Delivery to Luxembourg in 1 business day (Monday to Saturday) Delivery to the Netherlands in 2 business days (Monday to Saturday)
Got international ambition? Easily reach shoppers outside of Belgium thanks to our 4 international shipping solutions. Discover more or request a price quote here.
Flexible shipping and return options within Belgium
Datatransfer
Residential
How to send parcels to the United Kingdom after Brexit?
BLOG
Business

