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403 Fout - Erreur - Error - Fehler
Residential
403 error page
Receive parcel from abroad
Residential
Follow your parcel from abroad with Track & Trace. Discover where your parcel goes if you are not at home.
Magazine and periodical delivery
Business
Magazine and periodical delivery.
زموږ پسته خانې ته ښه راغلاست
Residential
زموږ پسته خانې ته ښه راغلاست
Welkom in ons postkantoor
Residential
Welkom in ons postkantoor
Вітаємо у нашому поштовому відділенні!
Residential
Вітаємо у нашому поштовому відділенні!
Plug & ship
Business
Effortless professional shipping. Streamlined shipping process with automated labels.
Webservice - Algemene Voorwaarden
How are import costs calculated?
FAQ
Residential
The costs to import goods from outside the EU consist of 3 parts:
, VAT
, For all goods coming from outside the EU, a percentage of VAT on the value of the goods must be paid. This percentage varies between 6% (books) and 21% (electronic products). Please note that the VAT due for importing goods is calculated not only on the price you paid to the seller but also on certain additional costs such as shipping costs and the administrative fee charged by Bpost (1) for completing customs formalities.
, Custom duties
, From 1 July 2026, customs duties to online purchases with an order value of up to €150. The amount you pay depends on the value of your shipment and whether it is a gift, an online purchase or an item sent by a private individual. See how customs charges are calculated
, Customs formalities or administrative fees
, If the online shop did not collect the VAT and customs duties at checkout, we handle the customs clearance on your behalf. An administrative fee is charged to cover this service. These costs include: the calculation of import taxes transferring the taxes to the government requesting additional missing information (e.g. licenses or invoices) storage costs From 1st January 2026, bpost will charge the following fees for customs formalities: 0 euro for private shipments with a value of up to €45. In this case, the sender has to prove that the shipment is a gift. (Please note: alcoholic products, perfume, toilet water, tobacco and tobacco products are subject to fees, even if they are gifts). 21.5 euros (2) for customs formalities regarding non-exempted items with a maximum value of 150 euros. 40 euros (2) for customs formalities regarding non-exempted items with a value over 150 euros. (1) To avoid double taxation, the import fees owed to bpost do not include VAT (exempt). You already pay VAT on these fees when you import your goods, just as you do on the delivery charges. (2) This fee is exempt from VAT (VAT incl. = VAT excl.), this exemption of the service by bpost applies as this cost is already added to the price of the goods for calculation of the import VAT due on the goods (see also (1) above). The import VAT is collected by Bpost in name and on behalf of the addressee and transmitted to the authorities. View calculation examples
Send a Letter, Card or Registered Mail
Residential
Buy stamps. Send Letters, Greeting Cards and Registered Mail. All you need to know about stamping and addressing.
Download My Bpost app
