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The European Union is implementing new customs rules for online purchases from outside the EU. Let bpost guide you through the new procedure.
Parcel must pass through customs
Residential
Are you expecting a parcel from outside the EU? Then it must pass through customs first and you may have to pay extra fees. Discover how this process works.
Bienvenue dans notre Bureau de Poste
Residential
Bienvenue dans notre Bureau de Poste
brexit
Residential
Brexit has changed the VAT and customs regulations between the EU and the UK. Do you want to send parcels to the UK? You’ll find all the necessary information and documents here.
Identification lors de transactions financières postales
The ultimate Track & Trace experience
Residential
The ultimate Track & Trace experience
How much does it cost to send a parcel?
FAQResidential
The price to send a parcel depends on the weight, size, destination and the shipping option (with a guarantee, delivered to a Pick-up Point, etc.). You can easily calculate the price of your parcel online using our price calculator. Enter the destination and weight and discover our prices instantly.
How do I know if my Mobile Postcard has arrived?
FAQResidential
You know when your postcard has been sent when you receive a confirmation email. In the app, under 'Follow-up' it will also say 'Sent'. It should arrive the next workday for 'Priority' mail to a Belgian destination, and within three days for 'Non-priority' mail to a Belgian destination. Of course, you can ask the addressee whether your card has arrived.
What are my possibilities to send money with Ria?
FAQResidential
You can send and receive money from and to anywhere in the world with Ria Money Transfer. You can: send cash that your addressee picks up as cash. send cash to your addressee's bank account. That option is not available in every country of destination. send cash to your addressee's virtual mobile account. That option is not available in every country of destination. The counter clerk in your Post Office will tell you how your addressee can receive the money in the country where he or she lives or is staying.