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Landing page for Pickup platform-EN
Can I send and pay for different postcards in one go?
FAQResidential
You can send several postcards in one go. Create your postcards first, add personalised messages and the addresses, then click on 'Close'. The design of those cards will be saved. When you are done, go to 'Follow-up' and tap on the 'Send Multiple Cards' button.
You can also transfer money to your addressee's bank account. An international bank transfer takes longer than a money transfer with Ria Money Transfer. Depending on the time difference in the destination country and the opening hours of the Ria agency, your addressee can pick up the money a few minutes later with Ria Money Transfer.
What is the bpost price to send a parcel abroad?
FAQResidential
If you send goods, they must always be sent as a parcel. The price to send a parcel abroad depends on the weight, size, destination and the options you choose. With bpost you can send parcels of up to 30 kg to more than 220 countries. Make your shipping label online, via the eShop, or go to a Post Office or Post Point.
When you send money with Ria Money Transfer, the addressee can pick up the money a few minutes later. As soon as the recipient has received the transaction PIN code, he or she can pick up the money in a Ria agency. Always take the time difference in the destination country into account and the opening hours of the Ria agency over there.
Which stamps do I use for a letter to a foreign address?
FAQResidential
bpost has stamps for shipments outside Belgium. There are stamps for Europe (EUROPE) and for the rest of the world (WORLD). You can buy them at our Postal office and Postal Points and in our eShop. example EUROPE eShop - stamps EUROPE example WORLD eShop - stamps WORLD The number and type of stamps for your letter sent abroad depends on the size, weight and destination of your letter.
You do not need internet access to make a postcard, but you do need it to send and pay for your postcard. Working offline is handy if you are on holiday at a destination where there is hardly any internet. You make your postcards where and when you want. You then send them when you have access to a mobile network or Wi-Fi. Important: the internet connection must be strong enough to allow you to upload your postcard.
How do I create a shipping label?
FAQResidential
Follow the steps below to easily create your own shipping label: Go to the online shipping tool or the My bpost app and choose between a national or international shipment. Choose a delivery method: an address, Parcel Locker or Pick-up point. Enter the weight and if desired choose extra options. Enter your details then those of the addressee. Pay and print your shipping label. Or choose the 'Print my shipping label' option and have it printed in a Post Office or Post Point.
Do I need to set a password for the app?
FAQResidential
If you want to send a postcard or buy credits, you need an account with a password. It's very easy to set this up in the app. The benefits of an account: You can buy multiple credits and receive a discount. You can save the design of your postcards. You can access your credits on both your smartphone and your tablet. Your addresses are saved. There's no need type them in again and again. You have an overview of all the cards you've sent.
The price of a video card depends on the following factors: The sending method for your video card: 'Priority' (delivered the next workday) or 'Non-priority' (delivered within three workdays). The destination of your video card: Belgium or abroad. The number of credits that you purchase in advance. (You can also make just one video card and pay for it.) By buying credits in advance, you pay less than you would if you pay for your cards one by one. Take a look at all our rates under 'Cards and envelopes'.
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