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I listed the wrong address, can I change it?
FAQResidential
Once you have handed in your parcel, you can no longer change the address. If the foreign postal service cannot deliver the parcel, it will be returned to you.
How do I enter a return address with Mobile Postcard?
FAQResidential
Enter your return address at Menu > My account > Return address. If something goes wrong during delivery, the card will be sent back to you.
Are there minimum and maximum amounts?
FAQResidential
You only have to take maximum amounts into account. The counter clerk in your Post Office will tell you those amounts.
International Registered Mail | bpost
Residential
Extra safe way to send post abroad. Easy to follow online.
Receive registered mail
Residential
Safely and worry-free
Can I transfer money without an account number?
FAQResidential
You can transfer money with Ria Money Transfer even if you don't have an account number. The counter clerk in your Post Office will help you.
Buy your stamps quickly and easily via our eShop. Your order will be in your letterbox within 3 workdays.
No, if you are not home, the postman will leave a failed delivery notice that indicates where and when you (or your proxy) can pick up your registered mail.
What is registered mail with customised insurance?
FAQResidential
With the customised insurance option, you insure the value of your mail (up to €7500 within Belgium). If your mail is lost, stolen or damaged, you will receive compensation from bpost.
Can I choose the currency?
FAQResidential
Depending on the receiving country, you can choose between euros and the local currency. The counter clerk in your Post Office will tell you which currencies Ria accepts in the destination country.
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