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That is possible if you purchase a shipping label via our website, in our eShop or in a Post Office, Post Point or Parcel Point.
Is a return label the same as a mailing label?
FAQ
Residential
If the online shop provides a label for sending your order back, it is called a return label. If you must purchase a label on our website or a Post Office, Post Point or Parcel Point, it is called a shipping label.
How long will my registered mail remain available after receiving a failed delivery notice?
FAQ
Residential
Your registered mail remains available in the designated Post Point or Post Office for 15 calendar days. A judicial letter remains available for 8 days.
Can I create a shippig label with the My bpost app?
FAQ
Residential
Yes, through the 'Send' menu you can easily create a shipping label in the app. You can just print the label at home, at a Post Office or at a Post Point near you. Download the app: For Android For iPhone
How do I stamp my parcel for outside Belgium?
FAQ
Residential
To send your parcel abroad, you need a shipping label. You can buy a shipping label online, or in a Post Office or Post Point. For a destination outside the European Union you must also add customs documents.
Where can I buy stamps?
FAQ
Residential
You can purchase stamps in: Our eShop A stamp shop: there are more than 5000 shops that sell stamps – supermarkets, petrol stations, bookshops, etc. A Post Office or Postal Point in your neighbourhood
Sold your car and want to deregister your plate with the DIV?
Send your official plate easily and securely via bpost. No packaging needed, full tracking, and proof of deposit included.
Do I have to prove why I am sending money?
FAQ
Residential
The counter clerk in your Post Office will ask why you are sending money.
How must I print and attach my online shipping label?
FAQ
Residential
You print and attach your shipping label as follows: Print your shipping label (at home) or choose the option ‘Print in a Post Office or Post Point'. Attach the shipping label to your parcel with strong tape. Make sure that it is water-proof and can withstand transportation.
How do I prepare my return shipment?
FAQ
Residential
Just like you prepare to send any parcel. If the box is still in good shape, then you can use it to send your parcel back. Remove the original shipping label or place the return label on top of it. Always check the instructions of the original sender first to discover if you need to do something before turning in your return shipment to a Post Office, Post Point or Parcel Point or leaving it in a Parcel Locker, or if you give it to the postman .
Download My bpost app
