Why does bpost entity use cookies?
uses cookies, scripts and pixel tags when you (hereinafter referred to as the “User”) visit this website or mobile application www.bpost.be (hereinafter referred to as the “Website”).
We use cookies to collect and process information about your use of our Website(s) and mobile applications. For example, your choice of language, the recognition of your customer segment (private or company), the pages visited, etc.
This cookie notice (hereinafter referred to as the “Cookie Notice”) contains information on the use of cookies and your ability to block and control the use of cookies at any time.
What is a cookie?
Cookies are used to ensure the best possible user experience and to tailor the site or application to your needs and preferences. A cookie is a small text file containing information (e.g. your choice of language) that is temporarily stored on your computer or mobile device via your browser (e.g. Chrome or Firefox) by the server of a website or mobile application when you visit the website or use the mobile application. Our Website may also use other technologies (such as scripts, web beacons, pixel tags and/or device fingerprinting) that perform similar functions as cookies (hereinafter together referred to as “Cookies”).
The next time you visit or use this Website, the Cookie is sent back to the server so that the site or application recognizes your browser and can, for example, apply your choice of language. The server of the Website can only read the Cookies it has placed itself. It does not have access to any other information stored on your device. The content of the Cookie usually consists of the name of the server that placed the Cookie, an expiration date and a unique numeric code. Cookies facilitate the interaction between the User and the Website and help the user to navigate between the different parts of the Website (e.g. to keep you logged in on each page). Cookies can also be used to make the content of the Website more relevant to the User and to adapt it to the User’s personal taste and needs. The use of Cookies may involve processing of personal data. Please find more information on how we process your personal data, including personal data collected through Cookies, how you can execute your data protection rights and the relevant contact details in our Privacy Notice.
Different types of Cookies
In this Cookie Notice, you will find an overview of all cookies, their purpose and their expiration date. Cookies can be placed by BPOST GROUP ENTITY itself (“First Party Cookies”) or by partners with whom BPOST GROUP ENTITY cooperates (so-called “Third Party Cookies”). Such cookies contain a unique code that either allows your browser or device to be recognised during the use of the Website (a so-called “Session Cookie”) or also during later, repeated use of the Website (a so-called “Persistent Cookie”). In this Cookie Notice, we use four different types of Cookies:
Essential Cookies
This type of Cookie ensures that the Website or mobile application works properly. Some examples: to identify you as a User when you have an account on our Website, to update the contents of your shopping cart, to fill in a form, to remember your chosen language or your privacy preferences. Because of the technical necessity these Cookies are placed as soon as you use the Website and they are automatically on. We do not require your consent in order to use these Cookies. Depending on your browser, you can block all Cookies, including necessary cookies, in your browser settings. However, it is then possible that parts of the Website or application will not work.
Functional Cookies (Non-essential)
This type of Cookie improves and customizes your user experience by displaying relevant information based on your previous choices or by browsing data. Some examples: to allow the use of videos or instant messaging services, to remember your language preference for multiple sessions, to remember your username or that you have already participated in a survey. These cookies make it easier to use our Website, but if you do not accept this category of cookies, the Website will continue to work.
Statistical Cookies
These Cookies are used to collect statistical data on the use of the Website in order to improve and adapt the content to your preferences and to increase the ease of use. For example, they collect information about the number of unique Users, time of visits, duration of the session and which parts of the Website are most popular. They help us evaluate how Users navigate the Website. They also help us to assess and optimize the service in order to improve the content and usability of the Website. All information collected by these cookies is aggregated and anonymized where possible. You can choose not to accept these cookies so that they are not placed.
Marketing Cookies
These Cookies are used to provide content that is more relevant to you and tailored to your interests. They are also used to limit the number of times an advertisement appears and to measure and monitor the effectiveness of advertising campaigns. These Cookies record what content you use. This is done on the basis of a unique identification of your device. These cookies are managed by third-party partners or social networks. These partners may use them to profile your interests and provide you with targeted advertising on other sites. The information may also be passed on to third parties, e.g. advertisers, and may be used for their own purposes. In general, advertising cookies are placed on your device for a longer duration, such as several years. You can manually delete them at any time in your browser settings. The Cookies below are only set if you accept the “Marketing Cookies” in the Cookie Banner or Cookie Settings.
Cookies used by the Website
Below you will find a summary of the Cookies We use on our Website, which is intended to inform you of the classification of the Cookie, the purpose and nature of the applicable Cookies as well as how long they are stored for. This Cookie list is automatically generated by our tool OneTrust.
Cookie preferences settings
It is important to note that essential Cookies may be placed without your consent, while the use of non-essential (performance, analytical and marketing) Cookies require your consent. When We require it, such consent can be given by clicking on the ”Accept” button in the cookie pop-up banner (hereinafter referred to as the “Cookie Banner”).
You can also withdraw your consent at any time. If you previously provided your consent to the use of (certain) Cookies, you can withdraw this consent again by unselecting the relevant category/categories of Cookies in the “Cookie Settings” button in the footer of this Website. Withdrawing your consent will not have any negative impact on access to the Website.
Most web browsers are set to allow all Cookies by default. In addition to your rights as a User, you can prevent the use of Cookies at any time with effect for the future by changing your browser settings so that no Cookies or only certain Cookies are allowed. This may mean that you cannot fully use all the features of our Website. To change your browser settings, please proceed as follows:
Updates to the Cookie Notice
BPOST GROUP ENTITY reserves the right to amend this Cookie Notice at any time, amongst other things, to adapt it to changes to the Website or to changes in legal and/or regulatory requirements. Amendments to this Cookie Notice will take effect at the time of publication on the website.
Contact information
For questions, complaints, or to exercise your rights, you can contact bpost and its Data Protection Officer: Online via the web form provided for this purpose.
By mail at the following address: bpost, Attn: Data Protection Office, Anspachlaan 1 box 1, 1000 Brussels.
