Give local shopping the convenience customers expect
Customers expect the convenience of online shopping, but they still value the personal service of local businesses. With Click & Collect through your city's Bbox network, you can offer both.
- More flexibility for your customers
- More visibility for your business
- A simple way to stay competitive
Why local businesses are joining Bbox City
Reach more customers
Not everyone can visit your shop during traditional opening hours. Flexible collection options help busy customers choose local without changing their schedule.
Stay competitive
Click & Collect has become a service many customers simply expect. Bbox City helps your business offer that same convenience without having to build your own collection infrastructure.
Create a better customer experience
Make it easier for customers to collect purchases and access your business on their own schedule. A smoother experience helps keep your business top of mind.
Benefit from a shared city network
Your city invests in infrastructure that supports local commerce. By joining the network, your business benefits from that investment too.
One shared network. Multiple ways to create value.
Whether you run a shop, pharmacy or repair service, Bbox City fits into your existing workflow.
Retail shops
Offer Shop & Collect and give customers more flexibility. Let them collect purchases when it suits them.
Healthcare
Make collection easier for patients. Offer secure pickup of eligible products while reducing pressure on opening hours.
Repair, rental & local services
From repaired devices to rented equipment, make collection and returns easier without requiring staff on site.
Simple to join. Easy to run.
No infrastructure to build. No logistics to manage. Just more customers.
Register your business
A simple onboarding process connects you to the nearest Bbox locations in your city.
Prepare items for pickup
When an order, prescription or reserved item is ready, simply place it in the Bbox.
Customers receive a code
They are automatically notified and receive a secure pickup code.
Collection on their terms
Customers collect their item when it suits them, even outside opening hours.
What your customers will see
See the full citizen experience:
how ordering, collecting and returning works from a customer's point of view.
Find Bbox locations near your business
See which Bbox points are already active in your area and how close they are to your customers.
Ready to reach more customers?
Join the Bbox City network and start offering the convenience your customers already expect.
Looking for even more visibility?
Host a Bbox at your business.
Become a Bbox host and place a unit directly at your location. Attract foot traffic from the whole neighbourhood. Not just your existing customers.
- Draw in customers who collect from your location
- Managed and maintained by Bpost
- No technical setup required from your side
- Extra revenue stream for hosting the unit
