Parcel Locker

Find a Parcel Locker in your neighbourhood

Receiving a parcel

When shopping online, choose to have your parcel delivered to a Parcel Locker. Or choose to have your parcel delivered directly to a Pick-up point via MyPreferences. As soon as your parcel is available, you will receive an e-mail with a QR code.

Go to the Parcel Locker and hold the QR code in front of the scanner. You have 5 days to pick up your parcel. You can also use the QR code in the My bpost app.

The door of the locker that contains your parcel will spring open. Remove your parcel then close the locker door. Done!

Send or return your parcel quickly

Buy a shipping label, print it and stick it on your parcel. If you are returning a parcel, stick the return label on top of the original shipping label.

Go to the Parcel Locker and hold the barcode on the label in front of the scanner. Choose a locker that is big enough for your parcel.

Place your parcel in the locker then close the locker door. As soon as the postman picks up your parcel, you will receive a shipping receipt by email.