Frequently asked questions
Registered mail
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Who delivers my registered mail with customised insurance?

Who delivers my registered mail with customised insurance?

bpost delivers this mail in Belgium. Outside Belgium it is delivered by a local postal operator.

What is the difference between regular mail and registered mail?
Registered Mail offers you extra certainty. The following table shows you the difference between both types of mail.Difference between regular mail and Registered Mail 
Will I receive proof that my registered mail was sent in the Post Office or Post Point?
Your mailing receipt will be validated with a postmark in the Post Point or Post Office. The barcode on the mailing receipt will be attached to your shipment. The rest of the mailing receipt will be given to you; it counts as legal proof that your item was sent.
When do I use registered mail?
Choose registered mail if you want to prove that your item or letter was sent, without any dispute concerning the destination. In some cases, registered mail is even required by law. Use registered mail for: • official, confidential, original documents • termination of contracts (tenancy, insurance, energy, etc.) • commencement of contracts (insurance, telephone, etc.) • official correspondence with your employer • documents related to your health or that are important to you • a dispute • small gifts
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