Cookie Policy

Use of cookies on bpost websites

Cookies are small information files that the server of a website temporarily saves on your computer or device via your browser. Cookies fulfill a variety of functions: to ensure that the website takes account of the visitor's preferences, collect statistical data, adapt the content and / or advertising material of the sites according to the user, etc.

Different kinds of cookies are used on bpost’s websites.

  1. Mandatory & technical cookies:

    These cookies are required for using certain parts of our websites. For instance, they allow you to navigate between the different parts of the website and fill in forms. If you refuse these cookies, certain parts of the website will not work, or will not work optimally. These cookies allows us to collect information about the use of our websites in order to improve the content and performance of our websites.

  2. Functional cookies:

    Functional cookies make it easier for our websites to work, support a better browsing experience for our visitors and make them more user-friendly. For example, these cookies can remember your language choice, or whether you were already asked to participate in a survey so that you are not asked again the next time you visit the website.

  3. Advertisement cookies:

    Eloqua Tracking Cookie: The content of this tracking cookie is limited to an identification number. However, if you contact bpost by using certain online contact forms, your email address is added to the cookie to create an individual profile of your online activities. These same contact forms also provide you with an option to sign up for email marketing updates. This also allows us to provide you with personalized content, offers or promotions that may interest you.

    Google Analytics Cookies: bpost uses Google Analytics cookies to analyses how users use its website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and . Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Cookies: Doubleclick helps us to display relevant adverts on our websites. Doubleclick cookie tells us which sections of our websites you are browsing and helps us to judge the type of adverts you might like to see. The information generated by the cookie (including your IP address) will be transmitted to and stored by Google.

When using our websites, you accept the use of cookies according to this document.

You can at any time block these cookies using your web browser. All web browsers allow you to manage the cookies that are installed on your computer or on your device. Please note that blocking cookies at browser level will have no effect on the cookies that may have been installed on your computer before. You should really delete them if you want to disable these cookies.

For more information, you can consult the configuration settings of your Internet browser. To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, visit:

You can also choose to opt out from some or all of the advertising cookies set on your PC by visiting: or

Finally, If you do not wish to receive any ads based on your surfing behavior, you can change the settings of the Google Ads Preference Manager. Google also recommends that you install the Google Analytics Opt-out Browser Add-on.


Last update: September 2017.