Which mail can I see with 'My Mail'?

My Mail shows you all your mail that is processed with our sorting machines. You can see all your postal items except:

  • Parcels
  • Some mail bearing no address (requested by the sender)
  • Mail that is delivered by other postal services
  • Mail that is sorted by hand by our employees (not with a machine)
  • Mail that weighs more than 350 grams
  • Mail that was sorted by the sender (e.g. some advertising folders)

If you didn't find an answer to your question?

 

Please contact us.

Call

Monday - Friday :
09.00 - 12.30
13.00 – 17.00

Zonal rate. Waiting time varies.