Experiencing a blank screen after logging into our online shipping tool? Press ctrl and F5 at the same time or clear your Internet history.


Can I record My Delivery Preferences for all my parcels or do I have to do this per individual parcel?

Both options are possible. If you are not home, your parcels are delivered in accordance with the general preferences that you set under My Delivery Preferences. But you can also set or change your delivery preferences per parcel. That's because bpost sends you a separate email for each parcel. The email enables you to set or change your delivery preference for that specific parcel.

You can always choose whether your preferences apply to one parcel or all your parcels.

If you didn't find an answer to your question?


Please contact us.