speos is certified ISO 9001 version 2000. speos is committed to an overall quality strategy within the enitre company and towards its customers. speos identifies pro-actively all critical processes the performance of which is measured through a series of quality measurements.

Our quality system traces remarks, suggestions, incidents and congratulations. In such cases, we always strive to improve the quality of our processes through corrective and preventive actions.

Accuracy and timely production of core business documents are critical to our customers' business processes. speos offers a Business Continuity Solution ensuring that our customers can continue working on an uninterrupted basis in the event of a major incident at our production site. In addition to disaster recovery and risk management, the Business Continuity Plan provides information on how to identify and manage these operational risks.

This plan describes how the recovery of services and procedures is organized in case of disaster. It meets the basic needs to recover processes identified as critical to the company that may be subject to an incident. In line with our commitment to continuous improvement, this plan is tested on a regular basis with a view to adapting it to actual risks to which your company may be exposed.

Thanks to this plan, speos is able to offer customers performance availability and confidence in DRP and back up services.

Your benefit:

• Continuous processing and production guaranteed

speos has implemented the PRINCE2 methodology for its Project Management Practice. PRINCE2 provides benefits to the organisation through the controllable use of resources and the ability to manage business and project risk more effectively.

Your benefits:

• Controlled and organised operations
• Regular reviews of progress against plan
• Flexible decision points
• Customer involvement
• Good communication channels

Security is, next to quality, a top priority at speos. We work with reliable personnel and our own technical staff in highly secured buildings in Anderlecht and Merchtem. Our reliability is ensured through daily back-up of data and applications and by having at our disposal duplicated back up machinery and material. We can even rely on our own energy supply system.

speos relies on a dedicated R&D team. This team works on continuous improvement of our multichannel platform and anticipates changes in new technologies on the market.

speos is engaged to be an environment friendly and dynamical company en already obtained the following certificates:
- Eco-dynamic label **
- FSC
- Imprim’Vert

speos sensitizes its employees and is ambitious about its waste policy, the use of renewable energy sources and the follow up of its carbon balance.